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The New York bank's technology leaders have been working to reengineer back-office work and give some of it to Anthropic's Claude generative AI model.

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Allison Nixon had helped arrest dozens of members of The Com — a loose affiliation of online groups responsible for violence and hacking campaigns. Then she became a target.

Ehnes talked to IBJ about how she advanced through Delta to lead the company, her favorite products and technologies, and her leadership style.