The Social Security Administration (SSA) is rolling out two new systems that will change how more than 1,200 field offices handle claims and schedule appointments. These systems come after the ...

The Social Security Administration (SSA) has begun a major overhaul of its nationwide operations, reducing a key service for beneficiaries as part of a move toward more technology- ...

The Social Security Administration plans to modernize its appointment system by 2026 with a centralized network designed to speed up service despite staffing shortages.

Social Security is making major changes next week that affect appointment scheduling and benefits processing to reduce ...

The Social Security Administration is rolling out major operational changes — a move that may impact user experience for millions of SSA recipients. The overhaul, beginning March 7, could speed up ...

The SSA is introducing two new systems called the National Appointment Scheduling Calendar (NASC) and the National Workload ...

The Social Security Administration (SSA) is implementing two innovative systems to enhance the management of claims and appointment scheduling across its extensive network of local offices. This ...