How to Set Up a Virtual Call Center the Right (& Easy) Way Your email has been sent Learn how to set up a virtual call center without wasting time, money, or resources on things that don't matter.

WASHINGTON — Don't expect a balloon drop, at least not yet. Delegates to the Democratic National Convention began officially selecting their nominee for president in a process that kicked off Thursday ...

The DNC will have a virtual roll call that will formally determine the nominee. Democratic support has quickly coalesced around Vice President Kamala Harris after President Joe Biden's withdrawal from ...

The coronavirus (COVID-19) crisis has forever changed how call centers think about maintaining business continuity -- from managing agent resources and having the right technology in place, to shoring ...

The coronavirus pandemic has upended our communities, resulting in record-breaking numbers of businesses closing their doors and surging unemployment rates. But even in the midst of this unprecedented ...

Delivering virtual sales calls and presentations is kind of like dancing – everyone is bad at it, so it is not that big of a deal to look stupid while you are doing it…well, until it becomes the most ...

Don't expect a balloon drop, at least not yet. Delegates to the Democratic National Convention will officially select their nominee for president in a process that begins Thursday. But unlike in past ...

Vice President Kamala Harris officially secured the Democratic presidential nomination on Monday night as she received votes from 99% of the Democratic National Committee delegates. The deadline for ...

JPMorgan Chase’s virtual call center in Detroit continues to see success. So much so, the model is being replicated elsewhere in the U.S., Peter Scher, vice chairman of JPMorgan Chase and Co., told ...

WASHINGTON (AP) — Don’t expect a balloon drop, at least not yet. Delegates to the Democratic National Convention began officially selecting their nominee for president in a process that kicked off ...