Taking a team approach to filling a queue or managing a social channel is a splendid way of saving time on social media. You don’t have to do it all yourself. Others have amazing ideas and content to ...

IBM’s Lotus division is juicing its collaboration tools with a dose of analytics and cloud-based integration with the belief it can redefine the technology, meet the needs of a sophisticated new user ...

Enterprise 2.0 strategies are becoming more popular among companies today, but there are serious logistical and legal challenges along with the expected benefits of using social collaboration tools.

Elie Auvray takes pride in his digital experience company's mission: unify web content management, digital marketing and portal aggregation capabilities and reduce software silos and third-party ...

IBM/Lotus has introduced Project Vulcan, no less than an outline for the future of its collaboration business. Can it become a hit and circle the bases at the expense of competitors such as Microsoft, ...

If Facebook “does it right,” [email protected] could ease the way for lesser-known collaboration tools to integrate and improve how work is done. Working off Lazar's perspective, I recently spoke with ...

Collaboration platforms are mission-critical tools for modern workplaces, connecting teams, streamlining workflows and enabling faster decision-making. But choosing and deploying one can be a ...