Forbes contributors publish independent expert analyses and insights. I write about the franchising, restaurant and food services industry. An executive summary is a short but powerful document that ...

Belle Wong is a freelance writer specializing in small business, personal finance, banking, and tech/SAAS. She spends her spare moments testing out the latest productivity apps and plotting her latest ...

Created by Steven Schussler, the visionary behind Rainforest Cafe, this high-volume Disney Springs concept is one of the ...

Fire. Equipment breakdown. Employee injury. Assault and battery. The day-to-day risks and threats restaurant small business owners face can feel never-ending. NEXT analyzed anonymized claims data to ...

As a whole, self-service kiosks—including ATMs, vending machines and in-store and restaurant self-ordering kiosks—are booming across the globe. By 2027, the self-service market is expected to reach a ...

Today’s diners patronize businesses that match their values. Being open about your mission, values and challenges can build trust and loyalty. From social media to sales data, technology can help ...

Mr. Strong is the chef and owner of Pasta Supply Co. Like so many other chefs, I was drawn to the restaurant business because it is exciting. I ignored its dysfunction and accepted that I’d forgo ...