AI chatbots sometimes guess when they don’t know an answer. I use a simple “cupcake prompt” to spot when an AI might be hallucinating — and it works surprisingly well.

AI chatbots trained to be agreeable are reflecting anti-work sentiments back at users who express frustration about their ...

Artificial intelligence has spent the last few years creeping into our daily routines. It writes emails, drafts reports, and helps us plan trips. But at SXSW 20 ...

Sure, there's ChatGPT and Claude, but most companies with online customer service now use AI chatbots, too. Here's what you need to know. Barbara is a tech writer specializing in AI and emerging ...

The chatbot that launched 1,000 chatbots: We cover everything on the AI tool, from how it works and how to use it to some of its more controversial points. Barbara is a tech writer specializing in AI ...

Over 21 days of talking with ChatGPT, an otherwise perfectly sane man became convinced that he was a real-life superhero. We analyzed the conversation. By Kashmir Hill and Dylan Freedman Kashmir Hill ...

As artificial intelligence (AI) continues to evolve at a breakneck speed, custom chatbots are no longer reserved for big companies with a dedicated team of coders. AI chatbots are being used by ...

Just over half of U.S. teens say they've used chatbots for help with schoolwork, and 12% say they’ve gotten emotional support from these tools. Teens tend to view AI's future impact on their lives ...

This transcript was prepared by a transcription service. This version may not be in its final form and may be updated. Nicole Nguyen: It's safe to say work will never be the same again now that ...