ESB Networks is advising households and businesses that they are working to resolve an issue which caused some smart meter readings to be processed incorrectly last week.

The ESB has apologised to customers after a “planned software upgrade” that resulted in some customer’s smart meter readings being processed incorrectly. The company said it apologises for the ...

Woman says her usage last Sunday was put at 13,000kWh, which would cost some €5,000, when in reality it was closer to 9kWh ...

BUNGLING ESB Networks apologised after a massive smart meter glitch incorrectly told customers they had consumed thousands of euro of energy. Hundreds of thousands of people are believed to have ...

A number of households across the country were recently affected by a smart meter glitch that resulted in them being that told they owed thousands in electricity bills ...