In most insurance companies, the claims department is where promises are tested. It is also where costs, controls and customer ...

Many insurance companies are moving quickly to incorporate advanced forms of AI into their processes. Last year, 90% reported they were evaluating whether and how to utilize generative AI, and more ...

In the wake of a significant rise in harassment reports (6,000 more anonymous hotline submissions were reported in 2023 than the previous year) businesses face a critical question: How can they handle ...

Are you finding it difficult to maneuver through the complicated world of pet insurance claims? Owners can file pet insurance claims without experiencing nightmares. By choosing the proper strategy ...

Meeri Savolainen is the CEO of INZMO, a Berlin-based insurtech for embedded insurance & a top ten European insurtech driving change. In an era where customer experience reigns supreme, the insurance ...

“In many instances, the claim handling process may include time-consuming and fact-intensive processes and procedures. However, insurers are motivated to timely investigate and pay claims promptly. At ...

In increasingly competitive and technology-led markets, insurers must rethink how they operationalise care, accuracy and ...