Cisco Systems Inc. is upgrading Webex with new artificial intelligence features designed to make customer service teams more productive. The company debuted the update today at the Enterprise Connect ...

Cisco has unveiled its vision for agentic artificial intelligence (AI) collaboration, along with new AI-powered collaboration solutions designed to create what the company claims will be ...

“We do about 8 billion calls a month … We have exceeded our own expectations,” Cisco’s Jeetu Patel tells CRN on Webex Calling’s unprecedented growth compared to the competition. The Cisco Webex ...

Cisco unveils Webex AI Agent to enhance customer experience and introduces new AI-powered solutions for productivity. Webex AI Assistant updates streamline workflows, with new features like suggested ...