Verizon has added on a step for customers wanting to unlock their fully paid-off devices by introducing a new waiting period in certain cases. Under Verizon’s current device-unlocking policy, ...

Verizon has changed its policy on unlocking devices. The old rule that said devices would be unlocked automatically after 60 days is no longer in effect. With the new requierements, postpaid devices ...

Verizon has quietly rewritten the rules that once made it relatively painless to take your phone to another carrier. A long standing promise to unlock devices after a short period has been replaced ...

A Kansas customer sued Verizon after the carrier refused to unlock an iPhone he purchased, despite the policy change occurring after his purchase date. The judge ruled in the customer’s favor, ...