In the mid-1960s, toll-free service was born, along with some limitations that reduced its service range. Shortly after toll-free service came into existence, a restriction in switching capability ...

A few weeks ago we put forth the conjecture that 800-number access – especially in the context of conference calls – was becoming a non-issue. In at least half of our phone briefings, we’re given a ...

In continuing our discussion of whether there is still a business justification for 800-number access to conference calls, we heard from another reader. The reader writes: “As a telecom manager, I am ...